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PhoneKingz, Dallas TX

Sell a cracked or broken phone in Dallas

A cracked screen doesn't mean your phone is worthless. PhoneKingz often buys damaged phones at our Dallas store. Condition affects the offer, so call us first with the model and the damage and we'll tell you where you stand.

What we buy

  • Phones with cracked screens
  • Phones with cracked or shattered backs
  • Scratched, dented, or heavily used phones
  • Phones that don't turn on (depends on model and issue, call to confirm)

What affects your offer

  • Model and storage size
  • Where the damage is and how bad it is
  • Whether the display and touch still work
  • Water damage or replaced parts
  • Account and carrier locks

Before you come in

  • Call first and describe the damage honestly so your quote is accurate.
  • If the phone still works, back it up and erase it.
  • Sign out of your Apple ID or Google account and turn off Find My.

About quotes. Quotes given over the phone are based on how you describe your device. Your final offer is confirmed once we inspect it in store.

FAQ

Selling Cracked or broken phones

Why might my in-store offer differ from my phone quote?

Phone quotes are based on how you describe the device. After we inspect it in person, the offer can change if the damage is different from what was described. We'll always show you what we found.

I was quoted one price but offered less in store. Why?

Quotes over the phone are based on how the device is described to us. Once we inspect it in person, the final offer can come in lower if the condition is different than described, for example screen or body damage, a weak battery, water damage, replaced parts, or account or carrier locks. We'll always show you what we found. For the most accurate quote, give us the exact model, storage size, and an honest description of the condition.

How do I get paid?

We inspect your device and give you a quote. If you accept it, you get paid on the spot, same day, in store.

Do I need ID?

No ID is needed to come in and get a quote. For certain purchases we may ask for a valid ID. Call us at (945) 409-5302 if you'd like to check for your device.

Where is PhoneKingz located, and what are your hours?

We're at 8989 Forest Ln, Suite 127, Dallas, TX 75243, open every day, 10 AM – 9 PM. Tap Get Directions for turn-by-turn navigation, or call (945) 409-5302 if you need help finding us.

Your old phone is worth money.

Bring it to PhoneKingz and see what we'll pay today.

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